Introducción
Henry and his family have arrived at the hotel where they will stay for 2 nights. Here is the conversation that Henry has with the hotel receptionist. Although the room is not what Henry was expecting, the receptionist offers him a solution.
Henry y su familia han llegado al hotel donde van a alojarse por 2 noches. Aquí está la conversación que tiene Henry con la recepcionista. Aunque la habitación no es lo que Henry esperaba, la recepcionista le ofrece una solución.Diálogo
Good afternoon. Can I help you?
Hello. I have a reservation for a quadruple room.
What’s your name, please?
Henry Samson.
You made your reservation online, didn’t you?
Yes, I did.
First I will need your driver’s license or passport, please.
Here you go.
Please sign here and I will show you to your room.
Great, thank you.
This is it. Room 212. Here is your room key.
Oh, it’s very small. I don’t think this will be big enough for my wife and I and our 2 children. Have you got any bigger rooms for four?
No, but you could stay in two rooms that have an adjoining door.
That would probably be better. Could you show me them?
Of course. Here they are.
Yes, these two rooms have a lot more space.
If you would like to stay in these rooms we will have to go back down to reception to change your reservation.
Of course.
The two rooms for two nights will be $320. That is only $50 more than the quadruple one.
Yes, that sounds fine.
Please sign here. And here are your two room keys.
Thank you. What time is breakfast served?
From 7 o’clock to 10 o’clock in our dining room at the end of this hall.
Great. Is it a buffet breakfast or do we order off the menu?
It’s a buffet breakfast, there are many hot and cold dishes served.
Wonderful!
Have a very nice stay.
Thank you!
Introduction
Henry and his family have arrived at the hotel where they will stay for 2 nights. Here is the conversation that Henry has with the hotel receptionist. Although the room is not what Henry was expecting, the receptionist offers him a solution.
Dialogue
Good afternoon. Can I help you?
Hello. I have a reservation for a quadruple room.
What’s your name, please?
You made your reservation online, didn’t you?
First I will need your driver’s license or passport, please.
Please sign here and I will show you to your room.
This is it. Room 212. Here is your room key.
Oh, it’s very small. I don’t think this will be big enough for my wife and I and our 2 children. Have you got any bigger rooms for four?
No, but you could stay in two rooms that have an adjoining door.
That would probably be better. Could you show me them?
Of course. Here they are.
Yes, these two rooms have a lot more space.
If you would like to stay in these rooms we will have to go back down to reception to change your reservation.
The two rooms for two nights will be $320. That is only $50 more than the quadruple one.
Please sign here. And here are your two room keys.
Thank you. What time is breakfast served?
From 7 o’clock to 10 o’clock in our dining room at the end of this hall.
Great. Is it a buffet breakfast or do we order off the menu?
It’s a buffet breakfast, there are many hot and cold dishes served.
