Speaking on the Telephone

1 de 10 You need to speak with Customer Service. I will ____ you now.

phone

call

transfer

2 de 10 If you would like to speak to the operator _____ 0.

push

dial

click

3 de 10 We have a bad line. I'm going to _____ and call you back.

hang over

hang on

hang up

4 de 10 Can you _____ on a minute, please?

wait

hold

call

5 de 10 I would like to _____ to someone in the Sales Department.

speak

chat

tell

6 de 10 Sorry his line is _____. Can you call back later?

occured

occupied

busy

7 de 10 Would you like to leave a _____?

massage

message

e-mail

8 de 10 _____ I speak to Mr. Wilson, please?

Would

Will

May

9 de 10 Who is _____ ?

calling

call

called

10 de 10 Can you please _____ your surname? I don't quite understand.

spell

spill

spelt